Rob Smyth

Tuesday 13 May 2008

eBay Doing Something About Retaliatory Feedback?

Today when placing some eBay feedback I got a notification from eBay that sellers can no longer give negative feedback to buyers. Great! A while back I blogged how a HK eBay seller used retaliatory feedback against me. I'm real pleased that eBay sees how retaliatory feedback had undermined the feedback system.

The customer is always right (I feel an existential eXtreme Programming moment coming on).

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